Support
Overview: Smartsolve Boot Camp
By
Nov 21, 2005, 17:03

Course Description

This segment of SmartSolve® immersion training will engage participants in the exploration of a variety of features which are available in the SmartSolve® product.  This Boot Camp covers general product overview of all functionality available in the SmartSolve® suite.   In addition, the class will discuss generally how the product can be tailored using some of the more common customer business models. 

Learning Outcomes

After completing the Boot Camp, SmartSolve® Boot Camp participants will be able to:

• Comprehend overall SmartSolve® functionality as an end-user and super user
• Comprehend overall SmartSolve® and 3rd party integration functionality 
• Discuss various real life common customer enterprise quality management scenarios based on various customer requirements
• Execute real life enterprise quality management processes within the SmartSolve® system
   

Course Length

5 days (for Agenda, please contact bootcamp@pilgrimsoftware.com) 

Target Audience

IT Project Members, CAPA Project Managers, Trainers, Customer/Pilgrim/Pilgrim Partner Implementation Team Members

 
Prerequisites

None 

Method of Evaluating Performance

All participants will perform a series of hands-on exercises within each Lesson Topic.  A final quiz is given at the end of each product Lesson.  The quiz format is open book and answers are discussed at the completion of each quiz by the instructor and the participants.  A Certificate of Completion is administered at the end of the Boot Camp for all participants who were in attendance for the week.