Solutions > Technology
| Pilgrim Software's Tools & Utilities |
Pilgrim provides a set of tools and utilities, that are automatically included as part of the Pilgrim solution, to easily tailor and configure the solution, making it easier for administrators to create the environment for their end-users.
SmartTailoring™ Tools
SmartTailoring is a group of GUI tools that focus on the ease of tailoring and configuration, not development, making it easier for administrators to create the environment for their end users. It minimizes risk and change control by providing application-driven changes controlled by security, signatures and audit trail. In addition, the application protects customer-tailored solutions through each SmartSolve® upgrade, providing easier maintenance for each release.
Forms Manager Framework – Maintain different forms for each local organization leveraging global policies and standards, while maintaining ease of a centralized deployment. This powerful framework forms the basis for managing the various forms supplied by Pilgrim as pre-built, or customer-modified or customer-created. The forms manager allows for the preservation of the forms’ integrity during an upgrade process, thereby greatly reducing the time it takes to validate and verify.
Forms Configurator – Tailor form properties including: changing existing field properties, such as what is required, what is optional, adding help/tool tips, changing the color of the fields, when the field will appear, when it will disapper from the form, etc. The forms configurator can fully leverage the user and security information to drive the form behavior.
Translation Manager & Editor – Easily change and maintain the terminology or language to allow end-users to view the application in familiar terms. The translation manager allows not only localization of the previously defined terms by Pilgrim for fields, error/warning messages and menu names, but also allows the customers to create the support of the pilgrim solution to run in any language, including French, German, Spanish, Portuguese, Polish, Dutch, Chinese, etc.
List Manager – Pilgrim provides for numerous pre-developed drop down list fields as part of its out of the box application. We fully understand that no matter how many default drop downs we provide, customers require the ability to create and maintain customer-specific standardized lists of information codes.
Application Options – Enable/disable business logic within the application to meet your business process needs.
External Data Source – Recognizing that integration to the 3rd party or homegrown systems is required to make any good process or system work, Pilgrim has devised various integration utilities. One such utility tool is External Data Source connector. This utility tool allows the customer to easily create. within the Pilgrim solution, the required queries to a specific database/system that will display the required columns of the third-party system data and the rules on which columns to return to the Pilgrim application’s data entry page. Using this powerful yet simple utility tool decreases the cost of integration significantly, while providing for the ability to interact with the 3rd party systems data in real-time.
SmartSolve® Deployment Migration Utility (DMU)
SmartSolve® Deployment Migration Utility (DMU) allows you to copy the configuration and policy settings from one system or organization’s environment to another with easy import and export functions through a graphical user interface. Customers:
• benefit by substantially reducing the validation of multiple environments, and
• ensure that a configuration is securely and reliably duplicated without the need for manual processing.
The SmartSolve® Deployment Migration Utility allows you to migrate your most important configuration data from one SmartSolve server to another. With DMU, you can migrate the information in master and set-up tables, as well as your escalations, policies, and record types, without having to re-key the data in the new environment, ensuring configuration consistency.
SmartSolve DMU can help you duplicate an environment easily with two options:
Real-time Migration
Allows you to connect directly to another SmartSolve server environment and migrate data in real-time.
Export/Import
Allows you to export and store data, and then import the data as and when required. This makes it easy when databases are not directly available or when customers who are looking to deploy the system in a decentralized manner, need to bring a new location on-line quickly with the standardized master information.
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| DMU is included as part of your SmartSolve® product suite. You simply benefit from its tremendous value. |
The Integrated Compliance Platform
Pilgrim’s tools and utilities are fully-integrated within Pilgrim Software’s Enterprise Compliance and Quality Platform. Pilgrim Software provides an enterprise–wide solution for managing corrective and preventive actions, complaint handling, change control management, internal and external audits, document control, SOP enforcement, engineering collaboration, employee certification and training, equipment/calibration, supplier quality management, advanced quality planning and risk management. This powerful solution enables you to manage quality and compliance across your entire business, helping you meet regulatory requirements, increase efficiency and reduce costs.
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