SmartSolve® is Pilgrim’s fully web-based suite of Enterprise Compliance Management solutions. SmartSolve® helps manufacturing, regulatory and other organizations enhance quality, manage compliance, enhance customer and supplier relationships, and improve profitability. Built on Microsoft® .Net® technology, SmartSolve® creates a collaborative compliance management platform that enables multiple sites, multiple organizations, customers, and suppliers to effectively coordinate improvement activities and share critical information. 

Pilgrim Software's SmartSolve® solution provides a Web-based platform to deliver overarching, top-down, integrated compliance management that connects into your existing, back-end quality management systems to track and manage all of your quality events.

SmartSolve® Technology Summary

• Built on industry-leading Microsoft .NET and XML Technology
  
• Portal page provides users with a single entry page with personalized reports, tasks and documents
  
• Fully Web-based with no client-side code to ensure fast deployment, global access, easy server-level validation and a low cost of ownership
  
• Highly scalable solution capable of meeting your enterprise’s expanding needs
  
• Multi-organizational, role-based security ensures that only authorized users have access to your corporate data
  
• Provides multi-language capabilities, including Kanji Character Support, universal date/time and other culture sensitive options for global operations
  
• Leverages Web Services to integrate with cornerstone applications such as PDM, ERP, MES, CRM, SCM and HR to ensure bi-directional data integrity
  
• Highly configurable to meet a wide variety of business needs
  
• Extensible to allow customization to the user interface, modifying the field and menu terminology, build-in new functionality, extend the database and integrate with other business systems 

SmartTailoring™ Tools

SmartSolve® Synchronization Agent/ Active Directory Option

SmartSolve® Deployment Migration Utility (DMU)

Deployment Architecture

Integration to Pilgrim Solutions - Scenarios (Examples)

Integration to Pilgrim Solutions - Various Approaches