Pilgrim's solution provides a Web-based platform to deliver overarching, top-down, integrated compliance management that connects into your existing, back-end other enterprise applications such as ERP, MES, LIMS, CRM, SCM, HR, CMMS, PDM systems, etc.  to track and manage all of your quality events. Pilgrim's Integration Framework provides a comprehensive set of tools & utilities that:

• enable integration between Pilgrim’s solution and other applications
• help organizations re-use and make available critical information
• automate processes
• leverage existing IT investments in various applications

The solution's framework is flexible and friendly and has been designed to accommodate the various common techniques employed, such as XML/Web Services-driven integration, API-driven integration, Data File- driven integration, staging table-driven integration, in the industry for system, process and data integration. Pilgrim has several different integration models and types including:

Data Extraction (Pull)

• One-time data load into SmartSolve application from external source

Synchronization (Push)

• On-going data synchronization between external source system and SmartSolve in real time

Look-up/Reverse Look-up (View)

• Accessing read-only data in the external source system from SmartSolve application or vice-versa

Multi-event triggers (Push)

• Transaction that requires synchronization of multiple business objects within SmartSolve application (e.g. creating an exception in SmartSolve along with Part synchronization)

Pilgrim's Integration products include:

SmartSolve® Synchronization Agent (SSA)

Integrated Content Management (ICM) Adapter

SmartConnector for SAP™