Integrated Content Management (ICM) Adapter

From PilgrimSoftware.com

Solutions
Integrated Content Management (ICM) Adapter
By
Jun 6, 2008, 13:17

Organizations have invested heavily into enterprise content management systems for their critical document storage, control and archival requirements across the enterprise. For companies that also require an Enterprise Compliance & Quality Management (ECQM) software solution to address critical quality requirements, the need to reference documents stored in a 3rd-party content management systems process is absolutely essential. Pilgrim offers an “Integrated Content Management” (ICM) Adapter for integration of SmartSolve® with 3rd-party Content Management solutions for increased information quality.

Pilgrim has already developed all of the necessary connections between Pilgrim’s SmartDoc solution and the rest of its solutions such as Audit, Nonconformance Management, CAPA, and Training. However, there are some customers who wish to retain their current investment in their Content Management system and want to link the relevant documents as part of the processes managed by Pilgrim’s solution. This is where the ICM Adapter comes into play.

The ICM adapter:

Creates a bridge between the customer’s Content Management system and Pilgrim’s ECQM platform, and
Leverages all the integration that Pilgrim has already designed into its ECQM platform

Thus providing the best of both worlds.

The ICM Adapter allows for customers to trade critical document-related information such as document specific attributes, referencing the source document information between the two systems. Information can be brought in to be referenced into the quality and compliance processes. When required, the appropriate information can be exposed to the Content Management solution.

The Integrated Compliance Platform

Pilgrim’s ICM Adapter is a fully-integrated part of the Pilgrim Software’s Enterprise Compliance and Quality Platform. Pilgrim Software provides an enterprise–wide solution for managing corrective and preventive actions, complaint handling, change control management, internal and external audits, document control, SOP enforcement, engineering collaboration, employee certification and training, equipment/calibration, supplier quality management, advanced quality planning and risk management. This powerful solution enables you to manage quality and compliance across your entire business, helping you meet regulatory requirements, increase efficiency and reduce costs.