Pilgrim Software's SmartSolve® solution provides a Web-based platform to deliver overarching, top-down, integrated compliance management that connects into your existing, back-end quality management systems to track and manage all of your quality events. Microsoft's .NET® architecture provides a strong, open foundation for Pilgrim Software's web-based solution. This framework enables Pilgrim to build solutions for global, multi-site organizations that share common data, as well as organizational or site level process configuration. It also enables aggregated reporting an analysis. Information and transactions are made available to mobile and desktop devices through a secure connection. The combination of XML and Web Services provides a reliable application and data integration methodology across the entire enterprise.
Technology - Salient Points:
- Fully Customizable and Extensible Forms
- UML Model with underlying Relational Data Storage
- Extensible Data Schema - Custom Fields
- Multi-tiered System (UI Layer, Biz Layer and Database Layer)
- Multi-organizational System
- Organizational level, Role-based Security
- Universal Date and Time Handler (UTC)
SmartSolve's ® fully customizable, browser-based interface enables users to access the system from any computer, via the Internet. Since SmartSolve® is a zero-client solution, there is no client software to install and maintain - speeding implementation and system growth. The intuitive interface promotes user acceptance and is easily customizable to match your business needs.
System Components
User Interface: The junction between a user and an application. SmartSolve user interface provides a set of menus and links through which user communicates with the application.
Business (Biz) Layer: The layer between the interface and the database. This layer handles the business logic and calculations of the application.
Data Layer: The layer located between the biz layer and the database is a gateway between the biz layer and the database. Data is taken from the database and transferred through the data layer to the biz layer, where logic is applied, and visa versa.
Notification System: This layer provides a mechanism for registering the events that are occurring in the business objects, and stores the event information in the database as well as process the event information.
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