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SaaS Infastructure


Data Center – Architecture & Infrastructure

 

“I was impressed with Pilgrim’s on-demand SaaS approach, for not only it is able to meet our sophisticated functional requirements well, but it also offers a very sound IT infrastructure management platform.  Now we have one less platform to manage and worry about.”
Bill McCarty, IT Director, Micrus


Security

Pilgrim’s Data Center is powered with the most advanced infrastructure available. Pilgrim’s applications are hosted in a SAS 70 Type II-certified*, highly secure data center that provides customers peace of mind that the system is safe and secure and is able to withstand the required operational and regulatory scrutiny.

Pilgrim SaaS provides advanced security features at the network, server, and application levels ensuring that your intellectual property is protected. Our enterprise-class service provides the skilled resources, network redundancies, stand-by power, and up-to-date security and intrusion detection. 

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"Whether an organization is required to outsource to a SAS 70-certified company, or simply wants to ensure that auditable controls are in place, Pilgrim has earned respected, third-party recognition that its Pilgrim SaaS solutions are reliable and secure."


Uptime

Pilgrim has an amazing record of up-time and continues to provide exceptional value to our customers due to the constant monitoring of the state of health of the infrastructure we use.  You get optimal performance through a high-performance architecture and high-bandwidth Internet access through Tier 1 backbone networks.

 

Disaster Recovery Site – Back Ups

The data is automatically replicated to a disaster recovery site. Despite the fact that the primary data center has numerous safeguards to protect the infrastructure and the data, you can never be safe enough, and thus, the disaster recovery site provides customers increased safety and significantly reduced downtime in case of catastrophic events.

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The Enterprise Risk, Compliance and Quality Management Platform
Pilgrim Software provides a centralized, enterprise–wide, fully web-based solution for managing adverse event reportingchange control managementcomplaint handlingcorrective and preventive actions, document control and content managementengineering drawing control and collaboration, employee certification and training, equipment maintenance/calibration, internal and external audits, nonconformance management, process management, regulatory submissionsrisk management, SOP enforcement, and supplier quality management.

This powerful platform enables you to manage product safety while complying with regulatory requirements; reduce manufacturing and operational costs; increase overall productivity; and, improve customer satisfaction by managing the critical processes that govern your organization.