“We are constantly looking at ways to lower our overall cost of ownership, improve our productivity and boost our software solution platform effectiveness. We want our staff to be able to focus on boosting our operational efficiencies and growing our operations to meet our customers’ needs, versus spending valuable energies on systems and application software maintenance. With Pilgrim’s SaaS platform we have achieved this very effectively.”

Michael Raya, CEO, West-ward Pharmaceuticals

Cost-effective - Infinite Scalability

The subscription model gives companies the freedom to adapt to the changing usage of the software, on demand. Begin with a minimal number of users and a single application, and then in a few months, after achieving measurable benefits, decide to adapt and expand it for the entire company; or easily add more applications to continue to address your growing business needs.  Pilgrim SaaS provides this scalability without requiring customers to plan for it.

Increased Accessibility and Productivity

100% Web-based through an Internet certified browser, this application enables you to save your information on the Internet, making it easily available from anywhere. Your business knowledge is made accessible to all your knowledge workers, increasing collaborative productivity. Geographically separated teams function more effectively when better information is readily available. This model accelerates the time-to-value and increases user productivity by increasing application reliability and security.  Additionally, with all Pilgrim standard SaaS agreements, the customer retains ownership of its corporate data and is able to recover that data in its entirety when the service agreement concludes.

Value to Customer

1.   Reduces overhead costs in managing the application internally
2.   Reduces implementation cost and improves speed to go live significantly
3.   Reduces the burden on customer’s IT staff so they can focus on other critical priorities
4.   Enables customer to redeploy IT infrastructure assets currently dedicated to the Pilgrim application (or avoid hiring them!)
5.   Eliminates costly disruption to business due to internal technical resource attrition
6.   Reduces cost of knowledge transfer and technical training
7.   Improves scalability significantly (similar to the Salesforce.com model)
8.   Improves performance significantly and enhances security
9.   Reduces on-going OQ Validation costs
10. Provides fixed and predictable costs in the area of infrastructure, support, updates, technical resource and validation
11. Improves resolution time for technical issues
12. Upgrade can be done painlessly, quickly and more cost effectively
13. Amortizes the cost of software and capital investment

The Enterprise Risk, Compliance and Quality Management Platform
Pilgrim Software provides a centralized, enterprise–wide, fully web-based solution for managing adverse event reporting,  change control management, complaint handling,  corrective and preventive actions, document control and content management, engineering drawing control and collaboration, employee certification and training, equipment maintenance/calibration, internal and external audits, nonconformance management, process management, regulatory submissions,  risk management, SOP enforcement, and supplier quality management.

This powerful platform enables you to manage product safety while complying with regulatory requirements; reduce manufacturing and operational costs; increase overall productivity; and, improve customer satisfaction by managing the critical processes that govern your organization.