From PilgrimSoftware.com
Success Stories
By
Oct 25, 2005,
16:05
Long term, sustainable relationships with customers are at the foundation of Pilgrim’s success. Learn in the following case studies how Pilgrim Software is helping leading organization overcome business challenges.
Osmetech Molecular Diagnostics:
Emergent companies in the highly regulated Life Science industry require robust solutions with the capability of transforming quality and compliance processes into competitive advantage.
Find out how Osmetech Molecular Diagnostics evaluated its existing process management needs and adopted the best solution to support its continued emergence in the growing medical device and diagnostics marketplace.
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Millipore Corporation:
Regulated companies that operate under fragmented quality and compliance management systems, including disparate programs for audit, CAPA and customer complaints management, cannot afford to remain complacent about resulting deficiencies in the current era of increasing regulatory pressure.
Discover how Millipore Corporation successfully implemented a world-class ECQM system in just thirteen months, spanning its enterprise, with integrated and streamlined key processes that have increased efficiency and worker productivity, improved compliance capability, and reduced regulatory risks. This study outlines the challenges Millipore was previously facing, the solution for tackling those challenges, and the resulting business benefits that today are keeping the company at the forefront of its industry.
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Manufacturing/Medical Device:
Without a fully reliable and easily traceable process for complaints record management, regulated companies face critical risks that no enterprise can afford. In today's increasingly competitive manufacturing environment, the race is on to identify and implement a quality/complaints management system that relates functions worldwide, improves efficiency and productivity, and helps maintain ongoing compliance and customer satisfaction.
Discover how this manufacturing company has been able to manage customer complaints in a regulated environment, and execute effective, timely resolutions to customer issues through implementation of Pilgrim's fully-automated, closed-loop SmartComplaints solution. Find out the resulting benefits of the enterprise-wide system, including increased complaints handling efficiencies, increases in other key critical process efficiencies, minimized risk, and the assurance of ongoing FDA compliance.
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Blood services organizations manage volumes of critical data, both internal documents and blood product/processing information from remote collection sites. Each day, these organizations depend on compliance and quality management systems that will ensure a safe, reliable, effective and innovative blood supply.
Learn how Red Cross Flanders Blood Services has revolutionized its compliance and quality management operations with the successful implementation of a fully automated document management solution, and discover how that solution has put the regional organization at the forefront of today’s blood banking industry.
Find out how Blood Services Inc. cut time to generate reports from months to minutes and produce 'right first-time quality' with a single integrated solution.