Tampa, FL -January 13, 2005 - Pilgrim Software, Inc., the leading provider of Enterprise Compliance and Quality Management Solutions, announces that The Blood Center of Southeastern Wisconsin (The Blood Center) has purchased Pilgrim' SmartTrain and will integrate it with their other SmartSolve solutions to ensure employee training records and certifications are documented and tracked. With the increase in employees accessing the system, additional users were also purchased. 

The Blood Center is highly regulated by several agencies including the FDA, AABB, OSHA and HIPAA. Their current system includes Excel, Access and Lotus Notes. These disparate systems cause compliance concerns for 21 CFR Part 11, coordination difficulties between collection centers, and quality assurance issues regarding traceability and tracking. The Blood Center will implement Pilgrim' SmartSolve web-based solutions to assure regulatory compliance and process improvement across the organization and at remote locations. As The Blood Center forges additional distribution partnerships, the complexity of management will be reduced.

SmartCAPA, their initial implementation, will reinforce The Blood Center's ncident identification, reporting, tracking and trending as well as root cause analysis, corrective action and effectiveness checks. SmartCAPA provides electronic incident reporting to the FDA for reportable errors. SmartCAPA integrates with SmartAudit when exceptions are noted during audits. SmartAudit manages audit functions such as checklists, observations, corrective actions, monitoring and scheduling. With SmartAudit, auditors can easily reference back to policies and procedures in SmartDoc, either to the latest or a specific revision.

The Blood Center will utilize SmartDoc to cost-effectively create, manage and share critical documents and best practices throughout their organization while electronically reviewing and approving documents and SOPs and tracking their sign-off and status. SmartDoc and SmartTrain work together to maintain training and certification records. Assessments are used to verify learning has occurred for SOPs and their revisions. SmartTrain proactively determines and responds to training needs and follow-ups on employees'certifications. When adding SmartTrain, additional user licenses were added to accommodate the growing number of employees who were accessing the system.

"s the leading provider of compliance and quality solutions to the Blood Industry, we are proud to have The Blood Center of Southeastern Wisconsin as one of our customers," states Prashanth Rajendran, Pilgrim's Chief Operating Officer. "The Blood industry is tightly regulated for the public's safety. It's imperative for the employees to remain updated on SOPs. Their add-on purchase of SmartTrain plus the additional users indicates the continued success of the implementation. Our list of blood industry customers continues to grow. Pilgrim Software provides solutions to blood organizations that generate 70% of the total revenue within the industry, keeping organizations in compliance with the myriad of government regulations."


About The Blood Center Southeastern Wisconsin (The Blood Center)
The Blood Center is a non-profit biological and drug manufacturer as defined by the Food and Drug Administration (FDA) and is affected by standards set by private organizations, regulations issued by federal agencies, and tort law related to transfusion safety. Its 750 employees support 4 major business units: Research, Medical Services, Diagnostic Laboratories, and Blood Services. There are 11 Donor Centers located throughout Wisconsin. The Blood Center provides the blood supply to over 50 hospitals in Wisconsin. For more information about The Blood Center, please visit their website at www.bloodctrwise.org.

About Pilgrim Software, Inc. 
Pilgrim Software, Inc. is the leading provider of Enterprise Compliance and Quality Management solutions for global organizations and is one of only 12 strategic Microsoft Independent Software Vendors (ISV) within the manufacturing vertical. Pilgrim helps organizations manage industry and regulatory compliance, reduce manufacturing costs and improve customer satisfaction. By providing live connections to multiple sites, suppliers and customers, Pilgrim enables organizations to centrally manage all of their worldwide compliance efforts and quality operations – providing real-time visibility tied to fast action. The results are a lean, performance-driven enterprise that can respond to change with speed and power. For more information, visit Pilgrim Software’s Web site at www.pilgrimsoftware.com.