Tampa, FL – February 9, 2007 --Pilgrim Software, Inc., a world-leading provider of Enterprise Compliance and Quality Management (ECQM) software solutions, today announced that Smith & Nephew, Inc., a global medical technology business, has selected Pilgrim’s SmartComplaints solution to manage complaints processing within its Wound Management division.  Smith & Nephew is ranked number two, globally, in advanced wound management.

Pilgrim’s SmartComplaints will replace Smith & Nephew’s existing complaint handling software, providing enhanced capabilities for managing critical data beyond the company’s legacy systems and strengthening its regulatory compliance management.  Smith & Nephew recognized the benefits of Pilgrim’s off-the-shelf validation pack which expedites the validation process of SmartComplaints.

SmartComplaints helps Life Science companies like Smith & Nephew achieve rapid complaint resolution through its e-mail notifications, and tracking and escalation capabilities; improves the management of customer communication; and, ensures regulatory and industry compliance.

“Complaint handling is a critical part of any quality and regulatory compliance program.  SmartComplaints provides all the right features to Life Science companies like Smith & Nephew, taking the worry out of their complaint handling and overall quality assurance efforts,” said Prashanth Rajendran, Pilgrim’s Chief Operating Officer.  “Our solution will allow this internationally respected organization to implement effective and timely resolutions to customer issues, helping maintain its global reputation for quality, compliance and overall excellence.”

About Smith & Nephew
Smith & Nephew is a global medical technology business, specializing in Endoscopy, Orthopaedic Reconstruction, Orthopaedic Trauma and Advanced Wound Management products.  Smith & Nephew is a global leader in arthroscopy and advanced wound management and is one of the leading global orthopaedics companies. The company has more than 8,500 employees and operates in 33 countries around the world and generated sales in excess of $2.6 billion. Website: www.smith-nephew.com.

About Pilgrim Software, Inc.   
Pilgrim Software, Inc. is a world-leading provider of Enterprise Compliance and Quality Management solutions for global organizations. Pilgrim helps organizations manage industry and regulatory compliance, reduce manufacturing costs and improve customer satisfaction. For more information, visit Pilgrim Software’s Website at www.pilgrimsoftware.com.