Tampa, FL – Pilgrim Software, Inc., the leading provider of Enterprise Quality and Compliance Management Solutions, today announced that Millipore Corporation has selected Pilgrim’s SmartSolve 7.04 to meet global scalability requirements, strengthen customer satisfaction, and address growing compliance demands while reducing costs.

Millipore provides a broad range of devices, systems and services that are particularly important for manufacturing new biotherapeutics, which range from ultrafiltration and chromatographic media to virus removal technology and final dispensing systems. As a supplier to the world’s leading life sciences companies, it is imperative that Millipore maintain high standards of quality and service expected by their customers. As such, Millipore will be implementing Pilgrim’s centralized quality management solution, including the SmartCAPA, SmartComplaints, SmartDoc, and SmartAudit applications. With the addition of a more robust CAPA and complaint management system, improved documentation control, and standardized auditing tools, Millipore will be able to ensure its regulatory compliance, speed up electronic approval of documentation and processes, and integrate with existing IT systems while meeting customer demands.

“Millipore, through a combination of organic growth and acquisitions, is expanding in a rapid manner.  The challenges that come with such growth need to be addressed with technology that can bring various quality and compliance business processes under a single integrated solution.  Furthermore, due to the increase in audits and regulatory demands, we needed a solution that allows faster responsiveness and traceability, as well as greater management and control of standardized documentation,” said Greg Sam, a Corporate Officer for Millipore and Vice President of Quality. “Pilgrim listened to our requirements and addressed both our business and technology needs by presenting a complete solution that will allow us to respond more efficiently to these demands.  SmartSolve is expected to provide us greater control and visibility at an enterprise level.”

“We are looking forward to working with such an esteemed industry leader as Millipore” said Ami Utji, President and Chief Executive Officer of Pilgrim Software. “As an innovator, Millipore has identified areas of the biotech and life science marketplaces that demanded greater productivity at a reduced cost. They are applying those same strategies to their own organization by implementing SmartSolve in an effort to manage growth and improve efficiency, which ultimately will translate to greater customer satisfaction and market position.”


About Millipore
Millipore (NYSE: MIL) is a multinational bioscience company that provides technologies, tools and services for the development and production of new therapeutic drugs. It serves the life science research, biotechnology and pharmaceutical industries. The company, headquartered in Billerica, Massachusetts, serves the worldwide life science research, biotechnology and pharmaceutical industries. Millipore employs 4,200 people in ten manufacturing plants and more than 31 offices around the world. For more information, visit www.millipore.com .

About Pilgrim Software, Inc.
Pilgrim Software, Inc. is the leading provider of Enterprise Quality and Compliance Management solutions for global organizations. Pilgrim helps organizations manage industry and regulatory compliance, reduce manufacturing costs and improve customer satisfaction. For more information, visit Pilgrim Software’s Web site at www.pilgrimsoftware.com .