Millipore Goes Live with Pilgrim Software’s SmartDoc to Manage its Rapid Worldwide Growth and Acquisitions
Tampa, FL – December 7, 2005 – As the first step in implementing Pilgrim’s SmartSolve Suite, Millipore Corporation has gone live with Pilgrim’s SmartDoc across divisions located in the United States, France, Ireland, and Japan. SmartDoc provides Millipore with a solution to facilitate compliance for the more than 250 audits performed per year by customers and regulatory agencies requiring critical and fast responses.
As a leading supplier of technology, tools and services for discovery, development and production of therapeutic drugs for life science companies around the globe, Millipore has been experiencing tremendous growth primarily through acquisitions. Millipore is utilizing Pilgrim’s SmartDoc to facilitate the integration of acquired companies into the parent organization by enforcing SOPs as well as providing access to current documents and data across its sites thus eliminating labor intensive processes. With all relevant documents centrally organized, Millipore will enhance unification and increase productivity, which will yield more efficient and timely responses to customers and ensure they maintain their well-known reputation as a trustworthy supplier.
“Millipore evaluated many options and selected Pilgrim because of our validated off-the-shelf solutions,” said Prashanth Rajendran, Pilgrim Software’s Chief Operating Officer. “Millipore wanted to ensure a quick, cost effective deployment and validation which Pilgrim’s SmartSolve assured, because there is neither coding nor customization required. Implementation only involved deployment and validation for Millipore’s specific needs which reduced time and cost tremendously.”
Pilgrim’s team was able to implement SmartDoc in five months which is the most rapid and well-organized deployment that Millipore has ever experienced. Furthermore, Pilgrim’s Professional Services team provided a seamless transition to SmartDoc by migrating 50,000 documents from the legacy document management system. Millipore is currently in the process of deploying the SmartDoc module at sites in Brazil, India and China as well as rolling out SmartDoc in French and Japanese.
“With SmartDoc live, Millipore will now be able to quickly unify acquired firms’ processes with theirs to ensure continual compliance as well as increased organizational effectiveness, agility and competitiveness. We will continue to work with Millipore to implement our SmartSolve suite through the next step of deploying SmartAudit within the next few months,” stated Rajendran.
About Millipore
Millipore (NYSE: MIL) is a multinational bioscience company that provides technologies, tools and services for the development and production of new therapeutic drugs. It serves the life science research, biotechnology and pharmaceutical industries. The company, headquartered in Billerica, Massachusetts, serves the worldwide life science research, biotechnology and pharmaceutical industries. Millipore employs 4,200 people in ten manufacturing plants and more than 31 offices around the world. For more information, visit www.millipore.com.
About Pilgrim Software, Inc.
Pilgrim Software, Inc. is the leading provider of Enterprise Compliance and Quality Management solutions for global organizations. Pilgrim helps organizations manage industry and regulatory compliance, reduce manufacturing costs and improve customer satisfaction. For more information, visit Pilgrim Software’s Web site at www.pilgrimsoftware.com.







