Insulet Corporation Goes Live with Pilgrim Software’s “On Demand” Solution Platform
Tampa, FL – August 17, 2009 -- Pilgrim Software, Inc., a world-leading provider of Enterprise Compliance and Quality Management (ECQM) software solutions, today announced that Insulet Corporation (NASDAQ: PODD), the leader in tubing-free insulin pump technology, has gone live with Pilgrim’s On-Demand (SaaS) solution platform for its Enterprise Compliance and Quality Management needs.
Insulet, in tandem with Pilgrim, has automated its complaints management, lot qualification and quality data management with its outsourced manufacturer in China, to address customer feedback on its products, and then quickly and proactively convert that feedback into practical product enhancements to further improve its customers’ quality of life.
“In today’s growing diabetes treatment market, Insulet is looking to capture, manage and trend our customer feedback, and incorporate that information into continual product improvement and enhancements in accordance with our corporate commitment to improve the lives of people with diabetes,” said Ruthann DePietro, Vice President of Quality & Regulatory Affairs at Insulet Corporation.
Pilgrim’s SmartSolve® streamlines the entire issue resolution lifecycle and enables enterprise-wide standardized problem-handling processes. This allows companies to manage deviations and incidents in real-time so they can quickly identify and implement resolution strategies.
This key automated system will be hosted by Pilgrim on-demand. Compared to traditional software implementation models, Pilgrim On-Demand involves a lower initial investment cost, reduced overhead, a high degree of scalability, increased accessibility, improved collaborative productivity, easier implementation, and improved security with optimal performance. Advanced built-in security features, as well as Pilgrim’s SAS 70 Application Certification, protect customers’ intellectual property.
“We were seeking a system that would be flexible, provide out-of-the-box process management, require only basic configuration and maintenance, and be easy to use,” DePietro said. "We need to have efficient and effective processes as Insulet grows and our reach expands globally. We expect that Pilgrim On-Demand will provide us the required flexibilities by taking away the traditional IT burdens, and help us speed time to implementation."
DePietro said Insulet looks forward to gaining further operational efficiencies by continuing to expand the use of the Pilgrim solutions by automating its Nonconformance, Deviation, CAPA, Document Control, SOP Enforcement, Training Records management, Internal Audits and External Audit-related processes.
“We are pleased that Insulet has partnered with Pilgrim in managing its key compliance and quality management initiative,” said Prashanth Rajendran, Pilgrim’s Chief Operating Officer. “Companies that adopt the SaaS strategy spend more time streamlining their operations and focusing on innovation, as opposed to building and maintaining IT infrastructure and architecture to run their strategic applications.
“Insulet is well poised to realize these benefits quickly, particularly when the unparalleled support that Pilgrim Software provides, enables them to get the most out of their investment in our ECQM solutions,” he said. “The SaaS strategy, combined with our agile build and rapid implementation methodology, provides Insulet a predictable cost with fast implementation timelines, thus allowing value realization for the investments they have made.”
About Insulet Corporation
Insulet Corporation is an innovative medical device company dedicated to improving the lives of people with diabetes. The Company's OmniPod Insulin Management System is a revolutionary, discreet and easy-to-use insulin infusion system that features two easy-to-use parts with no tubing and fully-automated cannula insertion. Through the OmniPod System, Insulet seeks to expand the use of continuous subcutaneous insulin infusion (CSII) therapy among people with insulin-dependent diabetes. Founded in 2000, Insulet is based in Bedford, MA. www.insulet.com
About Pilgrim Software, Inc.
Pilgrim Software, Inc. is a world-leading provider of Enterprise Compliance and Quality Management solutions for global organizations. Named 2007 & 2008 North American Enterprise Compliance & Quality Management Company of the Year by Frost & Sullivan, Pilgrim helps organizations manage industry and regulatory compliance, reduce manufacturing costs and improve customer satisfaction. For more information, visit Pilgrim Software’s website at www.pilgrimsoftware.com.







