Tampa, FL – May 11, 2005 – Hospira, Inc., one of the world’s largest manufacturers of hospital products, has purchased additional users for their SmartCAPA solution, announces Pilgrim Software, Inc., the leading provider of Enterprise Compliance and Quality Management Solutions.

Since their initial purchase of SmartCAPA in 2004, Hospira has twice purchased additional CAPA users to expand usage. The closed-loop CAPA management system facilitates the corrective and preventive actions, both of which will address and resolve issues. Hospira will use SmartCAPA to help identify the occurrence of non-conformances, customer complaints, incidents, discrepancies, out-of-spec problems and other quality issues. With the wide range of search options, Hospira can readily locate CAPA records for review. Pilgrim’s powerful CAPA solution assists Hospira in maintaining their compliance with industry and regulatory requirements.

“Hospira has diligently expanded the use of SmartCAPA, not once, but twice, since their initial purchase one year ago,” states Prashanth Rajendran, Chief Operating Officer at Pilgrim. “Hospira has found that SmartCAPA deals with corrective and preventive actions and non-conformances in processes and products. The system initiates the actions to be addressed and resolved, in addition to identifying and categorizing root causes. With this information, improvements in processes or materials can be made, reducing the chance that the non-conformance will occur again.”


About Hospira, Inc.
Headquartered in Lake Forest, IL, Hospira was created from the core global hospital products business of Abbott Laboratories. Hospira is a leader in the development, manufacture and marketing of medication delivery systems, specialty injectable pharmaceuticals and critical care devices, in addition to custom manufacturing services. With approximately 13,000 employees worldwide, Hospira has 14 manufacturing plants and 5 distribution centers. With leading positions in most of its U.S. markets, Hospira offers essential hospital products, broad and unique manufacturing capabilities, and new technology solutions for improved medication and safety management in hospitals. Hospira works with its customers to integrate technologies at the point of care and is positioned to become the partner of choice for improving patient and workplace safety, clinical outcomes and cost management, and caregiver efficiency and effectiveness. For more information about Hospira, Inc., visit their website at www.hospira.com .

About Pilgrim Software, Inc.  
Pilgrim Software, Inc. is the leading provider of Enterprise Compliance and Quality Management solutions for global organizations and is one of only 12 strategic Microsoft Independent Software Vendors (ISV) within the manufacturing vertical. Pilgrim helps organizations manage industry and regulatory compliance, reduce manufacturing costs and improve customer satisfaction. By providing live connections to multiple sites, suppliers and customers, Pilgrim enables organizations to centrally manage all of their worldwide compliance efforts and quality operations – providing real-time visibility tied to fast action. The results are a lean, performance-driven enterprise that can respond to change with speed and power. For more information, visit Pilgrim Software’s Web site at www.pilgrimsoftware.com .