Tampa, FL – July 14, 2005 – Pilgrim Software, Inc., the leading provider of Enterprise Compliance and Quality Management solutions, today announced that Florida Blood Services (FBS), St. Petersburg, FL, has gone live with Pilgrim’s SmartDoc, an electronic document management system.

Because of consumer health issues that can result from contaminated blood, FBS wants to ensure that their SOPs are managed and available to everyone involved in the blood collection and management process for the 650 pints collected per day.

“We are very excited about the enhanced document control and records management offered by SmartDoc.  Employees love the search capabilities, QA staff loves the tracking capabilities and our Chief Medical Officer definitely prefers the electronic sign-off feature for SOPs. We are anxious to get other modules of SmartSolve integrated into our Quality System,” states Judy Norcia, Vice President Quality Systems.

SmartDoc will soon allow everyone in the 47 different locations (14 donor centers, 6 compatibility labs, 25 mobile units and 2 portable mobile units) to be connected to have easy access to controlled documents.

“Florida Blood Services, Inc. is pleased to currently have implemented SmartDoc at 20 different locations throughout 4 counties. This software has given us the ability to automate our processes from the initiation of any document to the signing off on the training of that document,” commented Kathy Schulz, Quality Assurance Project Manager.

“Florida Blood Services’ go live supports the importance of an integrated compliance solution to ensure a safe blood supply,” states Prashanth Rajendran, Pilgrim Software’s Chief Operating Officer. “When blood services like FBS, who services 34 hospitals and 80 ambulatory care centers, invest in their quality program, you know they take quality and compliance seriously. It is a tremendous commitment to ensure a safe and reliable blood supply. By using Pilgrim’s SmartSolve compliance and quality management solutions, FBS knows the responsibility just became easier.”


About Florida Blood Services
In the Tampa Bay area, Florida Blood Services (FBS) collects whole blood and blood products to meet the needs of Pinellas, Hillsborough, Manatee and Pasco Counties. FBS is also a vital testing resource for 30 East Coast blood centers and medical facilities from Maine to Puerto Rico. FBS subjects every blood sample sent to them - as well as all those they collect - to more than 12 hours of screening and confirmatory testing before making the blood available to patients. In addition, FBS honors its commitment to transfusion medicine leadership by contributing to advances in education, research and training. For more information about Florida Blood Services, please visit their website at http://www.fbsblood.org/.

About Pilgrim Software, Inc. 
Pilgrim Software, Inc. is the leading provider of Enterprise Compliance and Quality Management solutions for global organizations. Pilgrim helps organizations manage industry and regulatory compliance, reduce manufacturing costs and improve customer satisfaction. By providing live connections to multiple sites, suppliers and customers, Pilgrim enables organizations to centrally manage all of their worldwide compliance efforts and quality operations – providing real-time visibility tied to fast action. The results are a lean, performance-driven enterprise that can respond to change with speed and power. For more information visit Pilgrim Software’s Web site at www.pilgrimsoftware.com.