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General Manufacturing - Risk, Compliance and Quality Management Solutions



Manufacturing companies face many challenges to remain competitive, continue to grow, produce high quality products and increase profitability.  Pilgrim Software’s solution provides the bottom-line results that customers demand. Pilgrim customers are meeting four major challenges with Pilgrim’s help:


Productivity and Cost Reduction Challenges
Companies are expected to achieve business results in a competitive market, and provide product quality and safety while streamlining product development and market introduction. In recent surveys, more than 20% of IT spending is dedicated to productivity and cost reduction initiatives across the organization. Impacts from poor quality can result in high costs associated with recalls, litigation, and poor marketplace perception. 

Pilgrim’s solution helps reduce the time and cost to manage documents, identify and resolve problems in product development and introduction, manage supplier quality, and help ensure a trained workforce. The Pilgrim Solution also interfaces with a company’s internal systems including ERP/MRP, MES, HR, PLM and PDM to ensure that compliance and quality are part of the entire product lifecycle management. The result is streamlined decision making, reduction in the cost of bringing new products to market and the elimination of numerous product stalls and recalls.


IT Compliance Strategy Challenge
More than 14% of global IT spending is for better use/integration of data. Why? Stand alone/silo, home grown, non-integrated and manual systems and data result in a lack of visibility across the enterprise and result in paper intensive processes. This causes critical knowledge to be compartmentalized. The impacts include higher IT administrative and overhead costs, less IT productivity and ineffective resource utilization. 

Pilgrim’s solution integrates people, processes, products and systems under one integrated enterprise solution. This reduces the number of people in the process by automating paper-intensive processes, and provides timely data across the enterprise which previously was not available. The results are better information and lower administrative and overhead cost.


Compliance Challenge
Many customer business contracts require manufacturing companies to meet certain quality and compliance guidelines including ISO guidelines and/or customer-specific quality requirements as a condition before business contracts are awarded or for business contracts to be fully realized. This requirement ties directly to companies’ revenue growth and market expansion.

Pilgrim’s solution helps identify and resolve customer problems, document SOPs and best practices, identify and resolve non-conformances, calibrate equipment, and audit the company’s compliance. The results are improved customer satisfaction and brand reputation, reduced cost of poor quality and unplanned regulatory/legal actions.

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The Enterprise Risk, Compliance and Quality Management Platform
Pilgrim Software provides a centralized, enterprise–wide, fully web-based solution for managing adverse event reportingchange control managementcomplaint handlingcorrective and preventive actions, document control and content managementengineering drawing control and collaboration, employee certification and training, equipment maintenance/calibration, internal and external audits, nonconformance management, process management, regulatory submissionsrisk management, SOP enforcement, and supplier quality management.

This powerful platform enables you to manage product safety while complying with regulatory requirements; reduce manufacturing and operational costs; increase overall productivity; and, improve customer satisfaction by managing the critical processes that govern your organization.