Healthcare provider organizations are faced with an overwhelming number of regulatory requirements related to their operational practices, service delivery procedures and records management.  In addition to national and state regulations for patient safety, such as HIPAA, healthcare providers are responsible for complying with myriad laws and regulations addressing patient billing, cost reporting, physician transactions, occupational health and safety, and fair labor standards.  As a result, an increasing number of healthcare organizations are seeking solutions that enable them to sustain compliance while achieving efficiency and effective improvements.

In today's challenging healthcare regulatory environment, a key obstacle is integrating processes and metrics used to understand risk and manage enterprise performance. The goal is to create a set of processes and information to help ensure the organization’s ongoing viability and performance. Automated enterprise compliance and quality management software does just that.  It addresses a healthcare organization's needs, by allowing management to view compliance in a comprehensive and integrated manner.

Pilgrim Software offers a fully integrated compliance and quality solution for healthcare organizations and treatment centers that helps ensure these organizations meet the necessary requirements and improve patient care, while driving efficiencies upward and costs down. Pilgrim equips its customers to meet three major challenges.  With Pilgrim’s solution you:

Ensure Regulatory Compliance
Organizations face increasing frequency of inspections, regulatory warnings, and product recalls. The span of regulatory requirements include HIPAA, JCAHO,FDA CFRs, EU Directives, OSHA, SOx, and more. Pilgrim’s solution helps ensure compliance with these regulations, thereby minimizing risk and securing public reputation. Its pre-built tools enable electronic signatures and automate regulatory recordkeeping, and help your organization conduct safety, risk and compliance monitoring by establishing flexible, global workflows for product complaint resolution, nonconformances, CAPAs and audits.

Reduce Cost
Homegrown, non-integrated and manual management systems require paper-and labor-intensive processes and result in a lack of data visibility across the enterprise. Impacts include higher IT administrative and overhead costs, less IT productivity and ineffective resource utilization.

Pilgrim’s solution integrates people, processes, products and systems under one automated enterprise solution. This provides for timely data across the enterprise, reduces risk and reduces the labor requirements by eliminating paper-intensive processes, and lowers administrative and overhead cost.


Improve Efficiencies & Boost Productivity
Organizations are faced with risk issues and internal and external audit concerns.  They strive to maintain quality care and decrease patient safety concerns through the integration of clinical data and the ability to analyze patient-specific information.  And they are pressured to do more of this with less -- less time and tighter operating budgets. Companies are falling victim to the time and cost of handling documents, change management, identifying and resolving customer/patient complaints, managing supplier quality, maintaining equipment and ensuring a trained workforce.

Pilgrim’s solution interfaces with an organization’s internal systems to ensure that compliance and quality are part of the entire operational lifecycle management. The result is streamlined decision making, reduced operating costs, and an increased assurance of quality and compliance.

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