Industries Overview
Risk, Quality and Compliance Management Solutions for Today’s Global Industries
For effective business solutions to today’s business challenges, hundreds of the world’s best-run organizations are turning to Pilgrim Software. Through its Enterprise Risk, Compliance and Quality Management (ERCQM) software, Pilgrim supports the success of regulated industries from Life Sciences, General Manufacturing, Consumer Packaged Goods, Food and Beverages, and Contract Services, to other regulated industries, by automating, streamlining, and effectively managing processes required to develop and maintain safe, high-quality and competitive products and services.
Since 1993, leading manufacturers and services providers under various regulations have relied on Pilgrim Software’s insights and expertise to target and tackle their toughest operational and compliance challenges. Pilgrim’s integrated suite of software products is based on industry best practices and tested business solutions. By building industry-specific compliance, quality and risk into key business operations, these tried and true management practices and process-oriented solutions lead to world-class, superior performance with proven results that work.
Pilgrim’s SmartSolve provides a solid foundation for Six Sigma, Lean Manufacturing and Continuous Improvement initiatives, enabling customers to track the critical business drivers of quality, traceability, compliance, agility and yield. SmartSolve helps companies optimize their worldwide assets by sharing best practices across global organizations, and by providing real-time connections to operational sites and processes that enable organizations to develop into lean, performance-driven enterprises.
Pilgrim is prepared to meet the risk, compliance and quality challenges of the entire spectrum of business enterprises, including:
Life & Health Sciences
- Biologics
- Blood, Plasma & Tissue
- Healthcare Services
- Laboratory Services
- Medical Device
- Pharmaceutical
Manufacturing
Manufacturing is constantly challenged to remain compliant, accelerate production, achieve world-class quality, and exceed customer satisfaction. Pilgrim Software is helping companies in the following segments meet those challenges by automating, streamlining, and effectively managing processes required to develop and maintain safe, high-quality and competitive products:- Automotive
- Aerospace & Defense
- Electronics and High Tech
- General Manufacturing
- Heavy Equipment Manufacturing
- Industrial Machinery & Components Manufacturing
- Specialty Chemicals
Consumer & Food
Globalization, escalating costs, an increasingly complex supply-chain, the emergence of mega-retailers, ever-changing consumer demand, and retailer and regulatory requirements are putting more pressure on the consumer goods and foods industries. Pilgrim Software is helping these industries thrive in this environment by providing new ways to become more consumer-driven and stay ahead of the competition, while further establishing a foundation for profitable growth:
Contract Services
Outsourcing allows companies to concentrate on their core competencies and at the same time reduce labor and overhead costs, but OEMs and regulators are increasingly scrutinizing product quality and safety. Pilgrim Software is helping these organizations generate faster turnaround times while upholding the highest standards of quality and safety at every turn: - Contract Engineering & Research Organizations
- Contract Laboratories
- Contract Logistics
- Contract Manufacturing
Pilgrim meets the challenges of these and other regulated industries, Government agencies, Multi-national Fortune 100 companies, and Emerging Growth enterprises.
Given the diversity of Pilgrim’s clientele, both in terms of structure and geography, one common link between them is their uncompromising demand for solutions that provide rapid return on investment in the areas of risk, compliance and quality management.
The Enterprise Risk, Compliance and Quality Management Platform
Pilgrim Software provides a centralized, enterprise–wide, fully web-based solution for managing adverse event reporting, change control management, complaint handling, corrective and preventive actions, document control and content management, engineering drawing control and collaboration, employee certification and training, equipment maintenance/calibration, internal and external audits, nonconformance management, process management, regulatory submissions, risk management, SOP enforcement, and supplier quality management.
This powerful platform enables you to manage product safety while complying with regulatory requirements; reduce manufacturing and operational costs; increase overall productivity; and, improve customer satisfaction by managing the critical processes that govern your organization.








