Datasheets English

Complaint handling is a critical part of any quality and regulatory compliance program. SmartComplaints provides a closed-loop mechanism that allows you to implement effective, timely resolutions to customer issues. This helps you ensure industry and regulatory compliance, improve product quality and reduce costs associated with customer complaints.

Applicable Industry: All
Applicable Solution: Customer Complaints, Complaint Management

Given the complexity of the manufacturing environment and the importance of precise measurements, calibration and equipment management has emerged as the first line of defense to prevent product non-conformances. Pilgrim's Calibration System features:

? Online procedures and worksheets
? Intelligent scheduling
? Equipment and measurement devices inventory management
? Regulatory requirements and validation
? Online data entry and reporting

Applicable Industry: All
Applicable Solution: Calibration, Equipment Management

SmartAudit is a powerful auditing solution that helps organizations assess their state of compliance. SmartAudit provides all the tools you need to benchmark your performance against internal, industry and regulatory requirements. With SmartAudit, you gain clear visibility into the effectiveness of your organizational control mechanisms, so you can take fast, decisive action to reduce risk and ensure global compliance.

Applicable Industry: All
Applicable Solution: Audit Management

SmartTrain is a comprehensive solution for ensuring employee job quality and compliance by managing personnel skill sets/certifications and streamlining course management activities. SmartTrain fully supports your organization's enterprise training process and will help you anticipate and proactively respond to training needs - enabling you to build consistent, efficient employee behaviors to increase productivity, reduce job quality issues, and meet industry and regulatory requirements.

Applicable Industry: All
Applicable Solution: Training Management, Learning Management, Employee Certification