Duration: 1 hour
Guest Speaker: Judy Norcia, VP of Quality

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Process management doesn’t have to drain your organization’s resources.  See how Pilgrim's SmartDoc, Electronic Document Management Solution, helps Florida Blood Services manage testing procedures and SOPs!

This seminar will explore Pilgrim’s Electronic Document Management solution for the Blood Services industry and highlight the best practices incorporated by the world’s leading Blood Organizations. Join Judy Norcia, VP of Quality, Florida Blood Services, and discover how FBS manages and enforces standard operating and testing procedures to reduce errors, meet industry regulations and ensure a high quality, safe blood supply.  You’ll learn how electronic management can help to:

• Avoid 483s through well-established SOP enforcement
• Increase organizational speed and agility by accelerating access to critical content
• Eliminate islands of information that lead to inconsistencies
• Provide a common platform that unifies people, processes, and document content
• Ensure that information is only shared with authorized users and partners
• Respond to rapidly changing requirements for procedures based on the proliferation of new diseases

Hear from Judy Norcia and Pilgrim Software how you can manage your electronic documents to improve the quality of your processes and, ultimately, your patient care.

Who should attend this Webinar?
RA/QA, IT, Operations

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About Judy Norcia

Judy Norcia MT(ASCP)SBB,CQA is Vice President of Quality Systems at Florida Blood Services.  In this capacity she is responsible for oversight of Quality Assurance, Regulatory Affairs, Corporate Education, Document Control and Medical Support.  Included in her duties is the Pilgrim SmartSOLVE implementation project.  Judy began her career at Florida Blood Services in 1982 as Laboratory Manager of Community Regional Blood Center and has held positions of Technical Director and QA Director during her tenure.  She is past president of the Florida Association of Blood Banks and is an AABB Assessor.